Q1: Mobile APP Usage Help

A1: The SellerSpace WeChat Mobile APP supports viewing sales, adjusting advertising/bids/budgets, monitoring hijackings, keyword ranking monitoring, and more~

Mobile APP User Guide: Click here

Mobile APP Video Tutorial: Click here

Q2: How to adjust advertising using the Mobile APP?

A2: Video explanation on adjusting advertising with the Mobile APP: Click here

Q3: Why can't I log in to the Mobile APP?

A3: Inability to log in to the Mobile APP is generally caused by 【account cancellation】 or 【store migration】.

1. First, check if you can log in to 【Guest Experience】 or 【Sub-Account】 normally?

2. Then, try logging in on the PC to see if it works normally?

If you can log in on the computer, but cannot select a marketplace after logging in, this situation is caused by not having a default marketplace displayed. You can set a default display marketplace under 【Authorization & Sync】 - 【Store Authorization】 to restore to normal.

Q4: How do I switch accounts in the Mobile APP?

A4: Enter the official account, click "Store Data" in the lower left corner, select "Open Mobile APP", and after entering, click "My" in the lower right corner to switch accounts for viewing.

Q5: How do I place the Mobile APP on the desktop?

A5: Currently, only Android users support placing the Mobile APP on the desktop. Operation tutorial: https://t.1yb.co/lIBh

Q6: Does the Mobile APP support sharing?

A6: Yes, it does. After entering the Mobile APP, click 【···】 in the upper right corner of the Mobile APP, and then select to share it with friends.

Q7: Can I change my account password in the Mobile APP?

A7: Yes, you can. Click 【Forgot password?】 on the login page to enter password modification.